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Deliveries & Returns
Postage & packaging
UK & Northern Ireland
Standard delivery - £FREE on orders over £90, £2.80 on orders under £90
Orders dispatched & delivered within 2-7 working days.
Express delivery - £15.00
Placed before 12 midday (Mon-Fri) can be delivered next day (weekdays only).
Republic of Ireland
Standard delivery - £11.00
Please allow 2-7 working days to receive your order.
Your credit card will be charged in GBP and the Euro equivalent shown on your statement will be determined by your bank’s exchange rate.
Rest of Europe
Standard delivery - £15.00
Please allow 5-7 working days to receive your order.
Express international courier - £30.00
Please allow 2-3 days to receive your order.
Your credit card will be charged in GBP and the Euro equivalent shown on your statement will be determined by your bank’s exchange rate.
United States
Standard delivery - £25.00
Please allow approximately 7-10 working days to receive your order.
Express international courier - £40.00
Please allow 2-3 working days to receive your order.
Your credit card will be charged in GBP and the $US equivalent shown on your statement will be determined by your bank’s exchange rate. Please be aware that local import and/or sales tax may be payable on receipt.
Rest of World
Standard delivery -£25.00
Please allow approximately 7-10 days to receive your order.
Express international courier - £45.00
Please allow 2-3 days to receive your order (this may vary depending on destination – we will inform you should this be the case).
Your credit card will be charged in GBP and the local currency equivalent shown on your statement will be determined by your bank’s exchange rate. Please be aware that local import and/or sales tax may be payable on receipt.
Returns policy
If your item does not fit, is not quite what you expected or is unsuitable for any other reason, we will happily take it back and refund your money but may have to charge additional postage. Any items returned to us must be in re-saleable condition. If an item is faulty we will of course replace it or refund your money if a replacement is unavailable. Please note that items that are damaged as a result of wear and tear are not considered faulty. All faulty items must be returned to Snugg Nightwear in the same condition as when it left our depot, in it’s original and undamaged packaging.
We cannot take responsibility for returned items lost without proof of delivery and the item is your responsibility until it reaches us.
Contract cancellation
You may cancel your order (once accepted by us) for any reason up to the point of despatch (normally the same day of order or next day). If you do cancel the contract within this time, any payments made by you will be refunded in full within 30 days.
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